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What to do if your Mobile is Stolen (loss)

Smartphones have become essential in our lives. Without it, we do not leave the house, we go to bed or even to the bathroom. We could say that it is an extension of our own body. Basically, it has become one of our most precious goods, but the most.

Therefore, these devices are often stolen, given their high economic value. The vast majority, we have felt that overwhelming feeling of reaching our pocket and realize that our mobile is not. The first few moments are truly frustrating, but then we’re going to tell you what to do in this situation.

First of all, prevention is better than cure.

ACTIVATE SMARTPHONE SECURITY SYSTEMS

For example, enter a key or pattern to be able to unlock the phone. In this way, the “thief” is going to be much more difficult to access confidential data.

MAKE BACKUPS CONSISTENTLY

At the very least, back up all your data once a week, uploading it to the cloud or connecting it to your computer. Thus, you will not lose your confidential information.

KNOW THE PHONE’S IMEI NUMBER

It is like the DNI of the mobile, that is, that is unique, and necessary for our operator to identify the terminal. The IMEI can be found in Settings, in the Information section of the device or in the smartphone box or the purchase invoice.

INSTALL AN APPLICATION TO LOCATE THE MOBILE

There are plenty of apps that can help you track your phone, such as “Android Device Manager”, “Ceberus” “Lost Android” or “Find my iPhone”, among others.

track-your-phone

Once lost the smartphone you must do the following:

 

CALL YOUR OPERATOR BY PROVIDING PERSONAL INFORMATION

Proceeding to the cancellation of the SIM card and requesting a duplicate. Also, by providing the phone IMEI, our operator can lock the device. In this way, they will not be able to access any personal data, such as the use of social networks.

CHANGE PASSWORDS

Even if you have given the IMEI to your operator, it is advisable to change all the keys of the services installed on the smartphone, since the person who has it can use it in a perverse way.

CALL OUR OWN PHONE TO CHECK IF IT WAS A ROBBERY

If you’re lucky, you may have found someone who’s willing to give it back.

PUT A COMPLAINT IN A POLICE STATION

Ask the police for all the necessary information, such as ID, name, fact or location of the device (if you know)

CONTACT YOUR INSURANCE

If you have insurance from the phone, home or life, review the clauses of the policy, as some have coverage against robberies thefts or losses. Therefore, it is advisable to contact them and check if they can reward you financially.

Once all this is done, it is only necessary to normalize the situation. However, the most efficient way to avoid possible thefts or robberies is to keep the mobile phone well guarded and guarded, without exposing it over the account.

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